We are privileged to have many happy customers of our services. We strive to bring you the best hearing healthcare, while treating you like family!

Not quite convinced?  Just take a look at what others are saying about us!

 

 

 
Ron C. – “Great Employees.”

“In a world that no longer puts much value on customer service, I was delighted to find [Provider Christy Lawler and Patient Services Coordinator Debra Gary] who walked me through the process of purchasing hearing aids. I was even more impressed with the service I have received after the purchase…Thank you for having such great employees.”
 

FB-f-Logo__blue_72 Facebook Reviews

 

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Carole K. – “Outstanding Service.”

“My mom had an appointment for a hearing test at NewSound Hearing Aid Centers in Georgetown TX. Her appointment was with Deann Reinshuttle. The service was outstanding including Catherine the front desk contact when you came in the door. Very nice facility, caring folks and excellent customer service. We are glad to “spread the word” about this company, the convenient location and most of all the caring and professional service my mom received. Highly recommend.”


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Mary S. – “First Class Experience.”

“My experience with NewSound was first class. All the employees were helpful and very professional. I highly recommend going there if you have a hearing problem. The office in Kingwood, Texas was easy to find and convenient. Getting hearing aids changed my life so much for the better. Now I can hear in church and am able to attend movies again. I can only say I was highly satisfied with all my visits. It is a great company with qualified and caring personnel.”


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Bill S. – “Great Service.”

“Great service and place. Staff very well informed and will work with your needs.”


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Panelope R. – “Awesome Place!”


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Cynthia P. – “They make sure you are… hearing at your peak.”

“Love the people and the service. Everyone is so helpful and friendly. They make sure you are satisfied and hearing at your peak.”


Douglas M. – “I can … enjoy sounds more.”

“People that can hear will just don’t understand what it is not being able too. Thankful that with New Sound I can hear better and enjoy sounds more. Bless all walks of life that serve.”


Donald L. – “… Excellent Service in getting my hearing aid repaired.”

“Kudos to Danny Hardt and the staff of Audibel Hearing Aid Center of Beaumont, TX for the excellent service in getting my hearing aid repaired. I highly recommend any person with a hearing loss to go see what they can possibly do for you.”


Eddie D. – “Beach Hearing is my choice for hearing aids.”

“I wish to say that Beach Hearing is my choice for hearing aids. From the time you walk in the door to the time you leave, you have friendly faces like Randy and Devon. Randy is the Receptionist and is a professional in her field. She is friendly, courteous, and knowledgeable in what you are getting done. Devon is a professional, knowledgeable, courteous, and will answer all questions asked of her. She makes you feel comfortable by her friendly manner. It’s a few miles, but it is well worth it.”


Scott L. – “I would highly recommend these people for all your hearing aide needs.”

“I was at the Home & Garden Show and my battery died on my hearing aide. These people were kind enough to help me out without question at their booth. I would highly recommend these people for all your hearing aide needs. Thank you so much!”


David V. – “…Get the personal assistance [you] deserve!”

“Roz Sinclair is very knowledgable & caring. She went to bat for me & helped me get the hearing aids I needed & has worked very hard to tune them in to meet my needs. I highly recommend Willoughby Hearing to anyone who really wants to get the personal assistance they deserve!”


Cathy D. – “They are the best!”

“I GOT MY HEARING AIDES THERE…THEY ARE THE BEST!!…THE SERVICE WAS AWESOME…THE HEARING AIDE ARE AWESOME AND SO WERE THE COOKIES…”


Jenifer C. – “The staff are great!”

“I wanna say thank you so much Dain Hutson for helping my husband be prepared in adjusting to the new hearing “better” world. The staff are great!”


David C. – “It is a life changer.”

“I do not need free coffee card to tell you what an impact my hearing aides made in my life. I could not take my wife out to eat in a restaurant. Now with my hearing aides I can take her to a restaurant and we can talk and enjoy our conversation. I can hear her and not suffer any ear pain. It is a life changer. On top of the best equipment they have the best service too.”


Rufus D. – “Thanks Willoughby!”

“Like David, I don’t need a free Starbucks card. Willoughby has done pretty well by me and I certainly hear at lot better than I did. My need for hearing aids was judged “borderline”, but I could no longer hear cedar waxwings singing, so I knew it was time. Bob at Willoughby is personable and fun to joke around with – and he keeps the hearing aids in tune! Thanks Willoughby!”


Irene H. – “Go visit them today!”

 

 

Google+ Reviews

 

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Helen B. – “Capable and Experienced”

“I was treated very courteously and professionally here. I felt like they were capable and experienced in helping me. I do recommend them if you’re looking for hearing aids for the first time or if you need to change the ones you have.”


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Hammed A. – “Respectful”

“Respectful Doctor and Receptionist. Fully occupied hearing aids equipment. Great Service, Nice Place.”


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M. V. – “It’s like I’ve got new ears now.”

“I received my pair of hearing aids at NewSound through an NRA hearing promotion. The NewSound people were very polite, professional and helpful. They answered all my questions and concerns to my satisfaction. They helped me in deciding which model would be best for my situation and I didn’t feel pressured or “scammed”. After a week I came back for a checkup and everything seemed to be fine. Didn’t require any further adjustments. It’s like I’ve got new ears now. I think the technician “hit it out of the ball park” when she initially set my instruments up. For the time being I’m very satisfied with my hearing aids as I continue to become adjusted to them. Will be coming back for further checks and with confidence believe there won’t be any problems. Yes, I would recommend NewSound to anyone and their products seem to be very competitively priced.”


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Tuyen D. – “Knowledgeable Team”

“The work staff (Jamie) is extremely nice and helpful, even when I was going in for my very first appointment and unsure of having hearing issues. Gloria is straight to the point and is amazing at what she does. They will both answer any questions of uncertainty and will guide you in the right direction. All in all, very knowledgeable team and I would recommend this clinic to anyone, whether you’re unsure of having hearing issues or if you need new and affordable aids.”


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Jack G. – “They are tops in their field…”

“I visited the store in Baytown on 4/14/14. Ray and his staff are highly qualified as hearing specialists. They were courteous, humble and quick to repair my hearing aids. I will recommend them to anyone who wants hearing aids. They are tops in their field and I highly recommend them.”I was treated courteously and professionally by both the office staff and the audiologist and plan to return within the next 6 months.  Thanks.


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Douglas M. – “One of the best things that has happen to me.”

“One of the best things that has happen to me. I hunt a lot and was getting unable to hear the dogs but now I’m back in the game.”


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Jack R. – “They are considerate of my needs…”

“I have had my first-ever hearing aids now for about 3 months. Every time I go into the office I’m graciously welcomed and feel as if I were family. They are considerate of my needs and address them on the spot. Jan is an excellent technician and diagnostician. I would whole heartedly recommend her and NewSound.”


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Mat P. – “…can’t imagine how things could be more professional, caring, and friendly…”

“Over the past several years, I have had excellent service from NewSound, and can’t imagine how things could be more professional, caring, and friendly than what I have experienced with Jan, Michelle, and Shannon!! (And I might mention I had similar experiences with Phyllis and Fred previously). Appointments and hearing evaluations have been on schedule, efficient, informative, and effective; and I have had excellent service from my primary hearing devices as well as auxiliary Bluetooth add-ons…Thank you NewSound!!!”


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Scott H. – “…she cares about her patients…”

“Buying my pair of hearing aids from NewSound has been a great experience. Gloria was very helpful in selecting the right hearing aid for me and in setting them up. You can tell she cares about her patients and works hard at making the hearing aids perform their best. I am very happy with the service.”


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Sharon D. – “Very nice people and very affordable!”

“My mother’s puppy had chewed the tube off her hearing aid. I went to the office on my lunch hour and with in minutes it was fixed!!! Very nice people and very affordable!”


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Bruce M. – “…give…NewSound a try.”

“I had a great experience last week at the NewSound hearing aid center in Lakeway. Ron Ragsdale did a terrific job testing my hearing, explaining the test results and setting up my hearing aids. He really knows what he’s doing, and was very receptive to all my questions. I encourage anyone in the Lakeway area who is experiencing hearing loss to give Ron and NewSound a try.”


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Jarrel P. – “…my hearing is much improved.”

“I recently has a most pleasant and productive experience with Mr. Isaiah Montemayor, Hearing Instrument Specialist. Mr. Montemayor spent considerable time testing my hearing and demonstrated that my problem was not “hearing” but understanding what I do hear. As a result of his testing and adjustments to my existing hearing aids, my “hearing” is much improved. I will be needing new aids in the future, and I will definitely purchase them here. As a medical professional, I am very critical of the clinics that I visit. I am pleased to say that I rate this one as excellent, largely due to the professionalism, patience, and courteous demeanor of Mr. Montemayor.”


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Andrew A. – “I…was in and out of the office in under 20 minutes.”

“Amazing experience! I went in to get ear impressions and was in and out of the office in under 20 minutes. The staff was nice and efficient and the procedure was easy enough. I strongly suggest this audiologist for all your needs!”


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John M. – “I am hearing sounds that I have not heard for years.”

“The hearing aids recommended by NewSound are perfect. I am hearing sounds that I have not heard for years. I want to recognize the entire organization for their professionalism and customer focus.”


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Judy H. – “…the doctor was patient and compassionate.”

“I am so happy I found Dr. Singleton and NewSound for my 93 -year- old mother. She was a difficult patient but the doctor was patient and compassionate. He worked with her for many months making sure she was comfortable with the new product. I encourage anyone with a hearing loss to visit this center.”


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Phil C. – “…caring attitude and professional treatment…”

“Dr. Singleton and Rosario have been a real delight to work with over the past several years that I have been a client. I really appreciate the caring attitude and professional treatment that has been provided.”


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Sabas O. – “…passionate about helping people…”

“For many years I have been avoiding the idea of getting help for my hearing loss. I had the opportunity to visit with a young man named Mr. Isaiah Montemayor, Hearing Instrument Specialist during the summer. This young man is an asset to NewSound Hearing Aid Centers in that he loves what he does, is passionate about helping people, discusses and provides alternatives to ensure the best possible health aid for the client. He is always ready to assist everyone. In addition, Elizabeth, one of the receptionists and/or secretary is also an asset to NewSound. She is friendly, supportive, and always has a positive outlook. Every organization, small or large has employees like these, but they are getting harder and harder to find. I commend Mr. Isaiah Montemayor for his professionalism, caring attitude, and dedication. I also commend Ms. Elizabeth for her constant support. Keep up the super job! Congratulations NEWSOUND HEARING AID CENTERS!”


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S. Matthews. – “…professional, attentive care…”

“Dr. James Singleton was so very kind and patient as he tended to my 90 year old mother’s needs. Coming from New Mexico to visit my mom, I was very surprised and relieved to know that she can get such professional, attentive care in the Rio Grande Valley. I hope I can find a Dr. just like him in Albuquerque! I know that with Dr. Singleton, she is in good hands.”


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Robert H. – “Ver professional and knowledgeable”

“I got my hearing aids in mo. Could not get them adjusted for good hearing. Dr. Singleton examined, cleaned my ears and retested and found the problem. I’m extremely satisfied with the results Very professional and knowledgeable.”


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David H. – “100% satisfaction”

“100% satisfaction” is how I would describe my experience with NewSound Hearing Aid Center in New Braunfels, Texas. Whether it be hearing aids, ear molds, or ear mold tubing, everything meets my expectations 100% and helps me to hear really well. I highly recommend NewSound Hearing Aid Center in New Braunfels, Texas. Lamar Suttles and his secretary, Yvonne, are nice, friendly folks that have your best interest at heart.”


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Cari X. – “Great Experience”

“I brought my mom in here and we had a great experience. After a few ill fitting hearing aids, she finally says she feels like she can hear better. She actually wears them everyday, FINALLY! She seems so much more involved with the family now, especially her grand children. She doesn’t get frustrated trying to hear what they’re saying and they feel like they can communicate with her now, which is a huge blessing considering how much she just loves being a grandma. We will definitely keep coming back for years to come.”


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Erin B. – “My grandpa was blown away!”

“My grandpa had been resisting hearing aids for about 5 years and we finally got him in to get his hearing checked. The trick was to get my grandma in too, so he didn’t seem singled out. Which was great because we noticed her hearing starting to slip as well (which no one had really noticed). He had a great experience and ended up purchasing a pair of hearing aids at the Portland Office. The specialist there involved my aunt and I with the testing so he had a familiar voice to refer to. I think the best part of the visit was when he put the hearing aids on my grandpa and told me to ask him a question and then take a step back and ask another question and so on. I think I ended up stepping back 10 big steps and he could still hear me. We had to stop because I was at the front door. My grandpa was blown away! I staff is really friendly and eager to help, especially since my grandma has a hard time moving around!”


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Steve W. – “Well Done”

“Thank you and well done to Lynn Kirbow and the Staff at the NewSound hearing Center here in San Angelo. They have provided the best service and have adjusted my hearing aids to where I can hear better than I have in many yrs. After 25+ yrs of wearing hearing aides and not being able to understand and hear people now I don’t have to have the TV volume maxed out and I can now talk with others.”


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Charles K. – “Excellent Service”

“I have had follow-up hearing aid service at the Wurzbach location for more than a year. I have received the best service possible. The excellent service has allowed me to pass the Department of Transportation Physical, which is required for my job as a driver.”


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Annette H. – “They don’t push you into buying something you don’t want or don’t need.”

“I brought my mom here for the first time in August 2014 to have her hearing tested while she was visiting from Phoenix. We got her fitted for hearing aids, brought her back to make some adjustments and I sent her back home a month or so later. When Mom was here last month we scheduled an appointment just to be sure everything was working well. Holly and her husband spent a huge amount of time making some adjustments so that Mom could walk away hearing better and feeling comfortable with the hearing devices. They are so kind and patient and they are very dedicated to helping their clients. Don’t hesitate to contact them first if you are considering hearing aids. They don’t push you into buying something you don’t want or don’t need. They give you all the information you want or need to make an informed decision without pressuring you into spending money. Hearing aids are very expensive, but their are options to help you pay for them – if that’s the route you need to go. Give these guys the opportunity to educate you and help you!”


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Steve K. – “Helpful, friendly, generous…”

“Helpful, friendly, generous folks willing to work with me to improve my hearing as much as possible.”


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Cathy C. – “I look forward to a continued relationship.”

“Kelly has been a joy to work with in obtaining my first set of hearing aids. He and Denise carefully walked me through what to expect and which aids best suited my need. In my follow up appointments Kelly made adjustments to help my experience in wearing the hearing aids that much better. I look forward to a continued relationship.”


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Jean C. – “Thrilled!”

“Recently I took Maxine, a senior friend of mine for her first appointment at NewSound on Research Forest Dr in The Woodlands. She had been going to another company, trying to get her 2 year old hearing aids adjusted so she could hear. The appointment was very easy to make, Denise was friendly and very professional. Upon arriving at the office, Denise greeted us, gave us the necessary paperwork to fill out and made us feel welcomed. The office was extremely clean and pleasant. The office was easy to find, with easy and ample parking. Kelly spent time to ask her questions, evaluating her need. He used a scope to exam her ears, did a thorough hearing test, replace parts on her hearing aids, and reset her hearing aids for her current hearing loss. He was easy for Maxine to understand and and he showed her how to care properly for her aids. He did all this for a no charge appointment. Maxine was thrilled! She left being able to really hear for the first time in years! We both are so thankful to have found Kelly and would highly recommend NewSound, The Woodlands.”


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Robert G. – “They do what they say they will.”

“Great people to work with. They do what they say they will. The tests are very thorough. I would recommend them to anyone with a hearing issue.”


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Joel L. – “Absolutely the best…”

“Absolutely the best is all I can say. I had gone years ago to an audiologist who tested my hearing and fit me with a hearing aid but did little in the way of explaining the ins & outs of hearing loss and my particular needs. Needless to say the aids did not work well and over time I lost interest in wearing them. My wife finally wore me down and made me go see Kelly Miller over at New Sound. This guy spent over two hours testing, explaining, and fitting me with hearing aids that I actually like wearing. In the good ole USA, it’s not often you get this level of quality service. I highly recommend this place to anyone looking for help with their hearing. You will not be disappointed.”


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Helen W. – “…very understanding and compassionate…”

“I have had hearing aids for many years and have been fitted with different types of aids by several different dispensers. I have found Kelly Miller at NewSound in The Woodlands to be at the top of my list for his knowledge about each type of aid and which works best for my particular type of hearing loss. He’s very understanding and compassionate, and has given me many helpful tips. Whether I need an aid adjustment, a repair, or a new aid, Kelly cheerfully takes the time needed to make sure I have exactly what I need to hear better and enjoy my life more. I followed Kelly from Sugarland to The Woodlands with NewSound for his special help and good service. Give him a call and you’ll be glad you did! Denise is at the front desk to make your appointment. She will make you feel so welcome.”


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Reggie B. – “…I am thrilled with the results.”

“I purchased my hearing devices from another NewSound about 4 years ago and was quite satisfied with the improvement in my hearing, even through my hearing loss was mild. When I went to Kelly recently, he spent extra time to fine-tune the devices (using an additional adjustment program that apparently doesn’t get the use it deserves) and I am thrilled with the results. I waited a few days to write my review to really check out the difference – I’m hearing more clearly than before and not having to adjust the volume up nearly as much to hear clearly. Thanks Kelly for taking the time to really enhance my listening experience. You can be assured I’ll be back and recommending you to my friends when they decide it’s time to get a hearing check-up.”


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Sandra M. – “You Rock!!”

“Kelly and Denise are the greatest. I am always listened to and feel like I am visiting family when I am there. I have just received new hearing aids and they are wonderful. Kelly was very helpful and understanding with the issues with my old hearing aids. He did many things trying to get my hearing to the level I was wanting. When that did not work he helped me decide on my new ones. He has been taking care of my ears for a number of years. Denise is a fantastic front office person that seems to enjoy her duties and makes you feel welcome when you walk in the door. A very special thank you to both of you–as my grandchildren say YOU ROCK!!”


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Randy V. – “…I would not hesitate to reach out to NewSound.”

“My father has been struggling for years with his hearing. He already has hearing aids, but never takes the time to have them properly calibrated as his hearing changes. We were at a restaurant some months ago and because of all of the background noise he was barely a part of the conversation. Another time we attended a play and the orchestra music drowned out all of the actors voices where he could not follow along. It was breaking my heart. Well, I decided it was time to see where his hearing truly stood. He was somewhat frustrated with his current aid center. We found NewSound Hearing and Kelly immediately took us in and treated us like family. He allowed me to read words during the test so that my father could adjust to the tone of my voice. I was able to watch as Kelly fined tuned each range to make the existing aids the best possible. As technology changes and the aids keep getting better, Kelly recommended a middle of the road pair of aids to also showing us the “Cadillac brand”. There was no pressure at all as the existing aids my father was using were a bit old school, but nonetheless functional. With something as serious as your senses, which you never want to take for granted, I would not hesitate to reach out to NewSound. We appreciated Kelly’s knowledge of the current products as well as the choice to come to our own conclusion to meet “our” existing needs.”


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John O. – “…I am really happy with them…”

“I have been wearing hearing aids for over 25 years. I have tried them all and have been with over a dozen “hear experts” I went to NewSound Hearing Aid Center in The Woodlands Texas today and met with Kelly Miller. Even though I had previous Starkey Hearing Aids that I had bought from a different place, he welcomed me with open arms. I can honestly say after being with him for about 2 hours, he now has my hearing aids working better then they ever have. The hearing aid are over 5 years old. I quit wearing them because they just would not work. He fixed them and I am really happy with them now and completely impressed with Kelly. If you are looking for new hearing aids or have problems with the ones you have, I would highly recommend Kelly Miller.”


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Marco B. – “2 thumbs up!”

“My mother in-law had issues with her hearing aid for almost a year. The company where she bought the device, did not go over the basics with her, and had a very poor after service support system in place. We found NewSound online, called, and were able to come in the same day. They took care of the problem, and took away all the stress which has been building up for months. She was walking out smiling (I think her blood pressure dropped significantly as well :). The also told us they have a maintenance plan available for servicing the hearing aids. I can absolutely recommend NewSound Hearing Aid center, 2 thumbs up!”


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Charlene L. – “The best audiologist and staff!”

“The best audiologist and staff! He listens, explains and always gives the best service and advice which is very important because my experience in the past has been with audiologists who only want to sell the most expensive products, rather than find the best one for me. I would highly recommend them.”

 

 

 

 

 

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Elliott M. – “Five Stars”

“My elderly mother needed hearing aids so I found this NewSound location nearby and took her to it.  We were greeted by a very friendly and accommodating guy at the front desk, Jesse, who had us wait for an initial exam of my mother.  Anthony Hernandez, the audiologist (a Doctor of Audiology) at this location was remarkable.  He was patient with my mother, spoke clearly and distinctly so that she could understand what he was saying and explained the process of getting fitted for hearing aids to her.  An appointment was scheduled for a hearing examination.
On our return, Anthony cleaned my mother’s ears, performed a complete examination of her hearing, shared the results with us and went over the hearing aid options.  He made a recommendation, clearly explaining his reasoning.  We placed our order.
After a few days, we were notified that her hearing aids had been delivered. We scheduled a fitting appointment and were wowed by Anthony’s great customer service.  He methodically calibrated her new devices, had her complete a new hearing test with the benefit of her hearing aids, applied for my mother’s insurance benefits to help pay for the devices, and even cleaned her ears to make sure that she was getting the full benefit of her new hearing aids. Last, but not least, Jesse scheduled her follow-up appointments so that her hearing aids could be gradually adjusted and serviced as needed.  Anthony is clearly a professional who takes pride in his work, takes the time to give the customer the attention needed, and cares about the well-being of the people he helps.
Five stars to Anthony, Jesse and NewSound!”


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Christy R. – “It was great!”

“I had an amazing experience at NewSound Hearing Aid Centers in the shopping center where Wal-Mart is. I was a walk in and when I entered the company, I was greeted by a very kind receptionist named Peggy. She was very sweet and we set an appointment. When I came back for the appointment, she remembered me and had all my paperwork ready for me.

My hearing specialist is named Walter, young guy and very sweet. He gave me a very thorough hearing test and then fit me with a temporary hearing aid. He helped me understand my insurance plan and what they would need to cover and what I would then need to pay.

He showed me exactly how my hearing aid worked and how to turn volume up and down and made it customized just for me. It was great!

I went in last Thursday and was given my permanent hearing aid and had it customized and gave me lots of new batteries!

I would recommend this place over and over again. They were incredibly friendly, professional and really wanted to help me!

Thanks everyone! HIGHLY recommend!”

 

 

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Iana G. – “Thank You”

“I feel very comfortable & satisfied with the level of service and care that I receive from the staff. Just want to say thank-you.”


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Wilda F. – “You turned my life around.”

“You guys are great. You turned my life around. I highly recommend you all.”


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Carroll R. – “Professional, Thorough”

Very professional, thorough ,explained as the tests were done what he was doing,what the results were and what I needed to do.


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George S. – “Thanks”

“I was treated courteously and professionally by both the office staff and the audiologist and plan to return within the next 6 months.  Thanks.”


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Don M. – “Personal Attention”

“The personal attention to my particular hearing needs was commendable and I am satisfied with the results and I will recommend your company to my friends.”


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John D. – “…customer focused and professional.”

“All personnel are extremely customer focused and professional. I was entirely satisfied with the service. I believe everyone went beyond what was necessary to make sure I was a satisfied customer. Appointments were prompt and on time. I definitely plan of returning as a customer.”


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Heather S. – “…never want to leave.”

“I adore you guys, been going there for years, never want to leave.  Every member of the staff I have ever dealt with is exceptional.”